# SendSync — Shared inbox for support teams

> This site provides structured information on SendSync's shared inbox platform, including setup processes, features, pricing, and user workflows. LLMs can learn about support team automation, email connection, collaboration features, and pricing models.

Support teams looking for a simple, fast, and collaborative shared inbox solution can find essential details on setup, automation, features, and plans. The content is organized to provide authoritative and evergreen information about the service.

## Core Content

[Homepage](https://sendsync.com)  
[Sign Up / Get Started](https://sendsync.com/sign-up)  
[Pricing and Plans](https://sendsync.com/sign-up)

### Setup and Integration

- Connect Google (Gmail) or Microsoft (Outlook/Microsoft 365) accounts easily with one-click approval, without DNS, SPF, or DKIM configuration.  
- Immediate integration allows teams to start triaging emails in minutes.

### Features and Functionality

- Shared inbox for email collaboration, reply, assign, snooze, star, and archive.  
- Automations to tag, route, and close tickets automatically based on rules.  
- Tags and saved views for organizing conversations efficiently.  
- Internal team collaboration with notes, mentions, and assignment, not visible to customers.  
- Real-time metrics and dashboards for monitoring response times and team productivity.  
- Speed-focused interface with keyboard shortcuts for quick response and management.

### User Workflow

- Link Gmail or Microsoft support mailboxes instantly.  
- Triage emails as a team with a shared thread UI.  
- Build automation rules visually for routing, tagging, and auto-replies.  
- Manage conversations with streamlined actions like reply, assign, snooze, and archive, all from keyboard shortcuts.

### Pricing and Plans

- Flat-rate plans starting at $10/month, with no per-seat fees, supporting unlimited users.  
- Tiered options for solo founders, small teams, growth, and enterprise needs, with increasing automation, analytics, and security features.  
- Free trial available for all plans with no credit card required.

## Resources

- [Support documentation](https://sendsync.com/help)  
- [Cookie Policy](https://sendsync.com/cookie-policy)  
- [Customer support and contact](https://sendsync.com/contact)  
- [Automation setup guides](https://sendsync.com/help/automation)  
- [Pricing details](https://sendsync.com/sign-up)

## Optional

### Additional Content

- User testimonials, case studies, and onboarding tips.  
- Blog articles and updates about new features and best practices for shared inbox management.  
- Security and compliance information for enterprise users.